Drucker Inspired Management
Peter Drucker, often hailed as the father of modern management, advocated a style of management that emphasized the importance of understanding customer needs and aligning organizational goals with these insights.
Drucker believed that effective management should start with a deep understanding of the customer's desires, preferences, and challenges. By applying this principle to customer experience, Drucker's management style emphasizes the need for businesses to constantly adapt and innovate based on customer feedback and market dynamics, ensuring that CX remains a top priority.
Explore Drucker's insights for customer experience in the content below.
Creative Imitation: A Continuous Improvement Strategy – Part I
September 05 by Corporate Learning Network Editorial Staff
We live in a world that increasingly worships innovation because it's essential to sustaining long-term growth and profits. Yet countless thought leaders have pointed out that the greatest flow of ne...
Creativity Is Not Enough: Too Many Idea People, Too Few Innovators
August 15 by Corporate Learning Network Editorial Staff
Many people confuse the process of getting ideas with the agonizing realities of putting them to work. Lack of creativity is not the problem in most organizations. Great ideas always abound. The real...
An Introduction to Drucker's Performance Measurement and Control System
June 23 by Corporate Learning Network Editorial Staff
The purpose of this article is to provide a basic understanding of performance measurement and control systems as a tool for defining, measuring and tracking mission-critical performance metrics.
Rediscovering Training Fundamentals From Learning How to Play Pocket Billiards
June 02 by Corporate Learning Network Editorial Staff
This article illustrates three easily forgotten learning essentials: 1) there is a difference between training and education; 2.) training requires instructor expertise and; 3.) continuous learning an...
Essential Books for Learning Leaders
April 21 by Mason Stevenson
The team at Corporate Learning Network reached out to members of the CLN Steering Committee to find out which books they believe are essential for learning leaders
Organized Continuous Learning: Learning from Peers, Not Just Formal Classes
January 18 by Corporate Learning Network Editorial Staff
Continuous learning does not replace formal training. It has different aims and satisfies different goals. The central focus of continuous learning is to share best internal practices. Put differentl...
Learning to Learn: Preparing People for Lifelong Performance & Results - Part I
December 29 by Corporate Learning Network Editorial Staff
Long-term growth in the US is dependent upon dramatically increasing the quality of our educational system. Students must be equipped with something that yesterday’s schools paid little attention to:...
Using "Creative Imitation" to Gain Market Position in a Growing Market: Part II
December 27 by Corporate Learning Network Editorial Staff
In Part II, we'll discuss a common failing of many established organizations of all kinds and sizes. By ignoring emerging new niches, many market leaders provide a market entry strategy for newcomers...
Drucker's 8 Principles of Successful Leadership
December 23 by William Cohen
Whether you're steering a team in business or on the battlefield, these lessons and principles are the basis of effective leadership.
Jack Welch's 6 Tips for Managing Employees
October 27 by Corporate Learning Network Editorial Staff
See how Peter Drucker influenced the former CEO of General Electric, Jack Welch's management philosophy for decades to come. Welch’s excerpted quotes will make any manager re-think how they manage an...
Learning Captain Kirk – What Star Trek Can Teach CLOs
October 13 by Mason Stevenson
Captain James T. Kirk. He’s not just the captain of the USS Enterprise, he’s a coach for Chief Learning Officers. Seriously. What the legendary captain can teach us about the modern CLO.
Coming to America: Unprecedented Electrical Blackout Warfare Threats
September 09 by Dr. Peter Vincent Pry
For the first time in history, the dependency of nations upon the very electronic technologies that make possible modern civilization, also makes them vulnerable to malevolent modern barbarians and py...
